Les missions du poste Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands. Learn more about Customer Experience Group by visiting . Do you have a refined appreciation for high-end performance vehicles and the customer experience that surrounds them? Are you familiar with the standards, service, and atmosphere expected in luxury automotive environments? If so, this exclusive opportunity may be a great match for you. Become a Luxury Automotive Experience Evaluator As a Luxury Automotive Experience Evaluator, you'll be invited to visit premium automotive showrooms and provide expert feedback on the customer journey. Your perspective, shaped by your familiarity with premium vehicles and elevated service expectations, helps global automotive brands refine and perfect their experience. Why This Opportunity Is Ideal for Automotive Enthusiasts - Exclusive access: Participate in highly selective showroom experiences designed for individuals who understand the nuances of premium automotive brands. - Engage with performance craftsmanship: Step inside refined automotive environments and interact with brand specialists who showcase engineering, design, and innovation. - Use your experience to influence the industry: Your expectations and insights as someone familiar with luxury products will directly contribute to enhancing the customer journey. What You'll Do - Choose assignments that fit you - Select missions aligned with your interests, preferences, and profile. - Experience the showroom journey - Interact with product experts, explore the space, and evaluate service with a trained eye for luxury. - Observe every detail - Assess the ambiance, level of service, digital and in-store interactions, follow-up communications, and the complete customer journey