Les missions du poste Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands. Learn more about Customer Experience Group by visiting. Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role : As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. - Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. - Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. Our Luxury Partners : Fashion & Couture - Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry & Watches - Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty & Skincare - Guerlain, Sephora, L'Oréal, Givenchy Automotive - Bentley, Jaguar, Genesis, Maserati, Vespa What you will BE doing : 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share yo