Détail du poste Job Responsibilities: - Develop and maintain long-term relationships with key clients, ensuring customer satisfaction and loyalty. - Act as the main point of contact for assigned key accounts, addressing their needs and concerns promptly. - Identify opportunities for account growth and expansion, recommending solutions that meet client requirements. - Collaborate with internal teams including sales, marketing, and product development to align offerings with customer needs. - Prepare and present contracts, proposals, and reports that align with client goals and company objectives. - Monitor and analyze account metrics to track performance and identify areas for improvement. - Stay informed about industry trends, competitor activities, and emerging technologies to provide valuable insights to clients. - Participate in strategic planning, forecasting, and budgeting processes related to key accounts. Essential Qualifications: - Bachelor's degree in Business Administration, Sales, Marketing, or a related field. - Strong interpersonal and communication skills, both written and verbal. - Proficiency in CRM software and MS Office Suite. - Ability to work independently and as part of a team. Desired Experience: - A minimum of 5 years of experience in account management, preferably in the SAAS industry. - Demonstrated success in managing key accounts and achieving sales targets. - Experience in contract negotiation and understanding of pricing strategies in a B2B environment. Salary & Benefits: - Competitive annual salary - Performance-based bonuses and incentives. - Comprehensive health and wellness benefits package. - Opportunities for professional development and career advancement. - A collaborative and innovative work environment.
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