Les missions du poste MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance ; Repair Optimization and Compliance ; Parts and Accessories Sales Performance ; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. The Country Technical Delegate Project Manager is responsible for leading and coordinating the team of Technical Delegates within one specific country, ensuring the correct execution of the program at local level. The role contributes to MSX and Client objectives by securing the achievement of project KPIs, ensuring high quality of technical activities across the dealer network, full adherence to Client standards, and the sharing of best practices among Technical Delegates. The Country Technical Delegate Project Manager manages a portfolio of activities and initiatives in the assigned country, coordinates the field team, maintains a structured and regular interface with the Client at country level, and drives continuous improvement of processes and service delivery. Key activities and responsibilities : Project Delivery & Governance - Ensure achievement of project KPIs (quantitative and qualitative) related to Technical Delegate activities in the country. - Build, maintain and communicate a clear local governance model (activity calendar, information flows, roles and responsibilities). - Plan and monitor the Technical Delegates' visit schedules and field interventions, ensuring adequate coverage and prioritization (e.g. critical dealers, new openings, pilot projects). - Analyse team performance reports (quality cases, complex dia