Field Application Engineer H/F

Description

Les missions du poste Discover a company where your ideas become reality and where every talent contributes to an ambitious, meaningful project. SBG Systems is a Made in France company, created almost 20 years ago by 3 engineer friends. Headquartered in Carrières-sur-Seine (78) in the Ile-de-France region, we have an international presence in USA, Germany, Singapore, Australia, India, Japan, Poland and the UK. Our teams design, produce and market a complete range of inertial sensors based on state-of-the-art MEMS technology, such as inertial measurement units (IMUs), attitude and heading reference systems (AHRSs) and inertial navigation systems with integrated GPS/GNSS (INS/GNSS). We address a wide range of markets, including autonomous vehicles, drones, marine, geomatics, aeronautics, space and defense. With over 100 employees and sustained growth in France and abroad, SBG Systems exports 90% of its production to over 70 countries worldwide. Following our fast growth, we are looking for a Field Application Engineer to join our team. You will be working under the EMEA Customer Support Manager supervision, you will be responsible for assisting our customers from product qualification to their implementation as well as participating in the qualification and internal testing of new solutions. Responsibilities: - Provide before sales support: - Prepare and conduct onsite product demonstrations and customer tests, - Manage test and support equipment including product check, scheduling, - Assist sales team with technical inputs for bid answering, - Attending in dedicated Trade Shows and Conferences to support the Sales team. - After sales support: - Online support (Desk, Team-Viewer, mail, phone, etc), - On site assistance for installation and commissioning, - On site or remote customer training, - Manage and Follow equipment return for tests and repairs. - Other internal duties: - Technical document writing and reviewing (Documentation, Technical articles, test reports