Détail du poste Job Description Summary The FBFA Service Sales Manager is responsible for developing and executing the service sales strategy and driving top-line growth for the Service business in FBFA. Knowledge and experience of FBFA healthcare market is critical, as well as a strong track record of delivering on customer and business commitments. This role will report to the General Manager Service Sales, International. *** Le/La Service Sales Manager FBFA est responsable de l'élaboration et de la mise en oeuvre de la stratégie de vente de services et de la croissance du chiffre d'affaires du périmètre Services en FBFA. Une connaissance approfondie du marché de la santé FBFA est essentielle, ainsi qu'un solide historique de réalisation des engagements clients et business. Ce poste est rattaché au/à la General Manager Service Sales, International. Job Description Key responsibilities include - Manage overall service sales revenue (contract and non-contract revenue) to ensure Service organization meets its financial commitments to the business. - Define and execute the sales strategy for FBFA Service organization. - Manage an experienced Sales and Commercial Operations team, to include outside and insides sales teams. - Accountable to achieve the quarterly and yearly service sales & margin targets as well as timely and accurate forecasting and yearly business planning cycles. - Own and drive BPR and LTS for the commercial arm of services. - Drive and implement initiatives to optimize customer experience (service, LCM management, applications) & maximize IB retention. - Drive marketing strategy for service & marketing content (web communication, congress, customer event) to support sales objectives. - Partner with the Imaging, PCS and Ultrasound equipment leads on developing attractive, value-added service offerings at point of sales (POS) along with an upgrade strategy on Installed Base (IB) - Work in close collaboration with Zone Equipment & Services GMs to suppo
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