Détail du poste Job Description Major accountabilities: - Accountable for achieving own and team's agreed sales, productivity and performance targets. - Creates and executes business plans to drive this achievement, and is responsible for brands' strategic and tactical planning in line with company strategy and standards. - Works independently to maintain existing clients and to develop new business opportunities. - Manages and optimizes effective allocation of resources to deliver required business results. - Manages area sales and expense budgets. - Serves as a communication bridge from Senior Management to Sales Representatives / Product Specialists. - Leads a high-performing team of Medical Representatives / Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team. - Manages relationships with key accounts' decision makers, key opinion leaders, patient associations; and other colleagues across business functions to achieve desired results. - Masters product knowledge and disease area knowledge; and coach the team on the same. - Gathers and is updated on required information regarding the market, key competitors' market data, pricing intelligence, key accounts etc. - Ensures Excellency in Customer Satisfaction and Customer Services. - Complete all reporting and administrative requirements in a timely and accurate manner. - Operates within Sandoz compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same. - Reporting of technical complaints / adverse events / special case scenarios related to Sandoz products within 24 hours of receipt - Distribution of marketing samples (where applicable) Key performance indicators: - Achievement of sales revenue and market share targets vs plan - Management of operating expenses within agreed budgets through effective monitoring and reporting systems - Customer Satisfaction and Key accounts relationship maintenance with
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