Les missions du poste Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located. Role Overview The Digital Key Account Manager is responsible for managing, developing, and growing relationships with strategic clients in a digital environment. This role focuses on driving revenue growth, optimizing digital performance, and ensuring high client satisfaction through strong account management and cross-functional collaboration. Key Responsibilities Key Account Management - Manage a portfolio of strategic accounts - Build strong, long-term relationships with key stakeholders - Identify upselling and business/digital growth opportunities - Oversee commercial agreements and client account activities Digital Performance Management - Define, monitor, and analyze key performance indicators (KPIs) - Provide performance analysis and actionable recommendations - Collaborate with technical, e-commerce, commercial and data teams - Prepare regular business reviews and client presentations Business Development - Support commercial negotiations and c
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