Growth Ops H/F

Description

Détail du poste Who We Are Zefir is building an AI autopilot for home sales in Europe, starting in France: an AI agent runs the entire sale and purchase journey end-to-end, orchestrating local brokers, portals, buyers, and documents. Backed by over $55 million from top-tier investors like Sequoia Capital, we're committed to accelerating life changes for millions of current and future European homeowners. Role Overview As our Growth Ops, you'll play a key role in Zefir's rapid scale (x2.5-x3 YoY growth). Your mission: build a scalable, hyper-efficient revenue engine that drives a critical part of our revenue. Combining revenue operations, automation & CRM, you'll own the operational backbone of the revenue generation funnel, continuously optimizing the customer journey and leveraging AI-powered tools & automated workflows to activate, nurture, and re-engage our B2C clients (Sellers & Buyers). This is a high-impact role where your builder mindset, analytical skills, and creative problem-solving will be instrumental in scaling our revenue engine, establishing Zefir as the 1st AI-powered real estate platform in Europe. Key Responsibilities Develop customer insights & analytics - Turn data into revenue levers: analyze the B2C funnel to identify where value is lost (speed to lead, qualification quality, conversion drop-offs), then translate insights into dynamic personas, tighter processes, and sharper messaging that improve conversion efficiency. - Create an intent-based score : map client's behavioural triggers and develop a scoring model that identifies early intent signals, prioritizes follow-ups according to lead quality, and automates routing/timing so Sales focus on the highest-likelihood, highest-value opportunities. Maximize efficiency through lead activation and nurturing - Automate recovery of lost demand: design and ship CRM automations that re-engage non-converting leads, qualify them, and guide them to book Sales calls, capturing revenue that would otherwise